Used. Item appears to be in used condition. Tested by computer tech. Everything seems to work as it should. See images for item condition. Everything included with the item can be seen in the images. Acer Swift X SFX14-41G-R1S6 Creator Laptop | 14" Full HD 100% sRGB | AMD Ryzen 7 5800U | NVIDIA RTX 3050Ti GPU | 16GB LPDDR4X | 512GB SSD | Wi-Fi 6 | Backlit KB | Amazon Alexa | Windows 11 Home 64