Open Box. Item appears to be in unused, excellent condition. Original boxes have damage but items all look great. Looks like the letter holding trays are mismatched. One is brown and one is black. The brackets for them are silver. Comes with 34" x 20" side-rail desk pad, Two front-load letter-size trays, Pencil cup, 4" x 6" memo holder, Letter holder, Business card holder, Library set, scissors, and Stacking tray posts. See images for item condition. Everything included with the item can be seen in the images.